Ant Marketing was founded by Anthony Hinchliffe back in 1989. The company started life with Anthony manning one phone line from his kitchen table in Sheffield.
Over the years we have developed a reputation for delivering successful marketing, research, sales and customer service programmes for our clients. This has enabled us to become one of the UK’s top telemarketing companies.
As Chief Executive Officer, Anthony plays a dynamic, hands-on role in the business. Overseeing business development and expansion, he continues to work closely with our key clients.
Here at Ant Marketing we believe that if we look after our employees, they will look after our clients. By treating each and every employee with the same respect and appreciation, from our telesales executives all the way to our account directors, we maintain a rich workplace that is characterised by a culture of hospitality and hard work. From the very start we train our staff to an impeccable standard, ensuring they have all the key aspects that make a great sales advisor. We also identify the needs of each member of staff as we believe paying attention to our employee’ preferences helps promote a sense of caring, that who you are as an individual matters.
The inclusive community that Ant Marketing creates for its workers allows for the success of the company. Because of the amount of time and care that we invest in our employees we then generate highly trained and responsive telesales executives who deliver the work on our clients’ campaigns. With continuous guidance and regulation from our management team we are able to provide quality results.
Like our employees we treat our clients with the same thought and consideration, as we understand that the ‘one-size’ mantra really doesn’t fit all. At Ant Marketing we have an equally impressive management and account team that are there to cater to the needs of our clients. Most of which have been with Ant for many years and have progressed from the bottom to the more senior roles within the company. Our account management department actively support and impose the needs of our clients on our telesales teams ensuring we maintain our high client satisfaction rate. We believe it is important to adhere to our 8 core values when it comes to working with our clients to establish an excellent relationship and achieve great results.
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Ant Marketing’s success is built on a caring ethos supported by 8 core principles:
- Actively listening to our clients and working closely with them to understand exact requirements so we can deliver and exceed expectations.
- Focusing on operational efficiency and drive to deliver continuous improvement as well as pass on cost savings, where possible, to drive up profitability.
- Keeping in mind that we act as custodians for our clients' brand and striving to deliver excellence in customer service, enhancing your brand image and strengthening customer loyalty.
- Working to understand our clients' business and focusing on the key drivers of performance to deliver successful sales and marketing projects.
- Ensuring we’re up to date with the regulatory requirements affecting the activity entrusted to us, supporting our clients in protecting their business from commercial and regulatory risk.
- Keeping quality at the core of everything we do.
- Being a proactive partner, using our expertise and experience to add value to any relationship.
- Bespoke solutions which means never forcing our clients to accept a ‘one size fits all’ structure.