Ant Marketing offers inbound and outbound telemarketing services specially tailored for the mail order, home shopping market. We are flexible to take on projects of all sizes, and can mix and match services according to your requirements.
Our operatives can act as a seamless extension to your organisation, ensuring your customers are fully informed and any concerns are resolved quickly and efficiently. As an Investor in People, Ant Marketing takes staff training very seriously. We ensure our operatives represent clients with the highest standards of customer care, as ambassadors for your brand.
Ant Marketing's outbound services include:
- Cross-selling, up-selling
- Customer care
- Customer retention/sales
- Customer win-back campaigns
- Database building and cleaning
- Development of new customers
- Enhanced customer loyalty
- Market research
- Prospect qualification
- Sales lead generation
- Welcome calls
Ant Marketing's inbound services include:
- Campaigns integrated with web and email
- Catalogue request
- Customer service
- Database build and cleanse
- Helplines
- Order processing
- Sales
Ant Marketing supports all services with up-to-the-minute technology for efficient, accurate results. All processes are subject to internal scrutiny to ensure compliance with industry guidelines and regulations, and our dedicated client satisfaction department ensures we listen and respond to our clients' needs.
For more information on any of our services, please call the Ant Marketing account management team on 08000 737 300 or email sales@antmarketing.co.uk.
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Inbound telemarketing services
