At Ant Marketing we understand that government departments and bodies at all levels, from local to national, are under constant pressure to deliver the very highest levels of customer service. We have extensive experience in handling campaigns and activity for a range of government organisations, from providing helplines through to processing orders.

What sets us apart is our commitment to high standards through the latest technology; highly trained, professional operatives, dedicated personnel to supervise and monitor service delivery and a client satisfaction team that ensures we meet your objectives. And, of course, we comply fully with the industry’s rules and regulations and maintain accreditation to ISO 9001.

Core expertise:

  • Helplines
  • Customer contact
  • Order processing
  • Response handling
  • Database building and cleaning
  • Market research



report provided weekly

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Market Research Quantitative Brand Research Requirements

Robust reporting on a weekly basis. This consistently looks at and measures against the key performance indicators.

For the past 17 years Ant Marketing has offered and conducted a wide range of market research solutions for numerous clients across all business and public sectors, both at home and abroad.

We have maintained our relationships for this long because we are committed to meeting the client’s requirements. We constantly strive to add value by suggesting enhancements to the projects and we provide a whole host of management information on a daily, weekly and monthly basis so that the client is continuously informed of our activity.

Ant Marketing has a dedicated and multi-skilled market research team available at all times for projects. Many of the team have been with Ant Marketing for several years and have therefore built up an excellent skill base and aptitude.

All of our activities and agents are governed by ISO20252 (MRQSA) codes of conduct, which guarantees a robust and trustworthy outcome.

We offer the whole package dependent on the specific requirements of the client, covering questionnaire construction, questionnaire delivery via telephone and subsequent results analysis.

In 2010 we began a quantitative market research project to determine the levels of brand awareness, opinions on the client’s brand positioning and the emotion and attitude evoked within the insurance sector.

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