We deliver this through bespoke solutions designed for the specific requirements of each client and through our partnership approach. We do not work with our clients through a simple supplier customer relationship but as though we are part of their organisation, representing their brand and values as they would.

These aspects to our work apply perhaps most pertinently to our charity and non-profit clients. It is these objectives that allow for such a strong fit with non-profit organisations and charities. Although we are a commercial outfit, our company ethos aligns well with that of our charity clients.

Whilst unlike our charity clients, we do operate to make a profit, we too are motivated by the non-financial reward that only comes from helping those less fortunate than ourselves. For this reason our CEO Anthony Hinchliffe set up Ant Kids that seeks to help the children of Sheffield.

With these commitments and values in mind we deliver all aspects of telemarketing and appropriate integrated digital marketing solutions including:

  • Sales - Membership / donation acquisition and upgrades
  • Events attendance
  • Inbound enquiries and donations
  • B2B appointment setting building relationships with businesses for corporate sponsorship and affiliation
  • Email marketing
  • SMS marketing

14k

+

calls were received in total for the one product recall

Related case study

Product Recall for World-Leading Food & Beverage Manufacturer

Through the success of this campaign, Ant Marketing has continued their working relationship with the manufacturer, and also provided similar services over the Christmas 2010 period, successfully manning a full team, including Christmas Day and Boxing Day.

Ant Marketing were contracted in 2010 to provide an inbound customer service call handling overflow team for a world-leading food, beverage and confectionary manufacturer. We were tasked with assembling a team of 50 agents to handle inbound calls and, where necessary, hot-key transfer calls, following a product recall of one of the manufacturer's key brands. Through the success of this campaign, Ant Marketing has continued their working relationship with the manufacturer, and also provided similar services over the Christmas 2010 period, successfully manning a full team, including Christmas Day and Boxing Day.

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