For many years we have successfully undertaken sales, customer service and market research campaigns for companies supplying gas, water, electricity and telecommunications services. With comprehensively trained professionals spread across our sites, we have the flexibility to take on projects both large and small – from major telemarketing initiatives that build or grow your customer base, to providing inbound customer service operations.

Our clients range from companies striving to increase their market presence, through to major household names looking to retain or win back customers. We deliver the highest standards and excellent return on investment. The majority of our clients have been with us for many years and stick with us for our commitment to quality and client satisfaction.

Core expertise:

  • Customer acquisition or customer switch campaigns
  • Customer service
  • Cross sell and upgrade
  • Retention and win-back
  • Reinstating lapsed subscriptions/ subscription renewal
  • Market research
  • Lead generation and prospect qualification
  • Welcome calls

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report provided weekly

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Market Research Quantitative Brand Research Requirements

Robust reporting on a weekly basis. This consistently looks at and measures against the key performance indicators.

For the past 17 years Ant Marketing has offered and conducted a wide range of market research solutions for numerous clients across all business and public sectors, both at home and abroad.

We have maintained our relationships for this long because we are committed to meeting the client’s requirements. We constantly strive to add value by suggesting enhancements to the projects and we provide a whole host of management information on a daily, weekly and monthly basis so that the client is continuously informed of our activity.

Ant Marketing has a dedicated and multi-skilled market research team available at all times for projects. Many of the team have been with Ant Marketing for several years and have therefore built up an excellent skill base and aptitude.

All of our activities and agents are governed by ISO20252 (MRQSA) codes of conduct, which guarantees a robust and trustworthy outcome.

We offer the whole package dependent on the specific requirements of the client, covering questionnaire construction, questionnaire delivery via telephone and subsequent results analysis.

In 2010 we began a quantitative market research project to determine the levels of brand awareness, opinions on the client’s brand positioning and the emotion and attitude evoked within the insurance sector.

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