For many years we have successfully undertaken sales, customer service and market research campaigns for companies supplying gas, water, electricity and telecommunications services. With comprehensively trained professionals spread across our sites, we have the flexibility to take on projects both large and small – from major telemarketing initiatives that build or grow your customer base, to providing inbound customer service operations.
Our clients range from companies striving to increase their market presence, through to major household names looking to retain or win back customers. We deliver the highest standards and excellent return on investment. The majority of our clients have been with us for many years and stick with us for our commitment to quality and client satisfaction.
- Customer acquisition or customer switch campaigns
- Customer service
- Cross sell and upgrade
- Retention and win-back
- Reinstating lapsed subscriptions/ subscription renewal
- Market research
- Lead generation and prospect qualification
- Welcome calls