Ant Marketing use a variety of mechanisms to ensure the challenge is met.
-Ensuring the team are fully briefed on each of the courses available and the capabilities of the individual assessors
-Agreeing and adhering to predetermined criteria for a qualified appointment
-Eligible to complete the qualification
-Timescale of decision to train
-Commitment to the qualification
-Utilising a robust quality control procedure that ensures appointments meet criteria
Ant Marketing has worked with the client to devise a process from call to appointment which ensures that the drop off or cancellation is kept to a minimum and the appointment is tracked and then updated on a daily basis depending on the final outcome.
Each assessor provides their diaries on Outlook, thereby providing for immediate access and updating by Ant Marketing.
-Providing (often via the client) extensive initial and ongoing training
-Creating a stable, dedicated team for the project
-Undertaking ongoing product knowledge assessment (independent of operations, every month Ant Marketing’s Training Division makes an assessment of each operative and, dependent upon the results, provides additional training)