Take a look at some of our top benefits of outsourcing your organisation’s customer service. Industry Experts Industry experts will have dealt with a vast range of queries before, meaning outsourced agencies, like ourselves, tend to have more knowledge and expertise. We deal with an array of different customers, enquiries and challenges every day and … Continued
Here at Ant Marketing, we are wanting to give a little back this Christmas. We understand this time of year can sometimes is a difficult time for some, therefore we try our best to give something back to the community. This year, we are supporting Paces in their Christmas Jumper Day, on Friday 11th December. … Continued
Help your business cope with the Black Friday demand
In the new Covid era, people are turning to online retailers more than ever as demand soars and shops remain closed or limited. This may make it more difficult for your business to cope with the Black Friday demand as more consumers visit your website to find the best deals. It is important that you … Continued
Ant Marketing are proud to be supporting the brilliant new #LaptopsForKids initiative, helping to close the digital divide for children across Sheffield. As schools adopt new ways of teaching, it has left thousands of young people in Sheffield struggling with their studies and falling behind in their education due to lack of internet access at … Continued
Social media for businesses can be a great tool, but we can’t always control the content that is posted out there from customers, visitors or competitors, so it’s important to keep your wits about you and ensure that you monitor what is being said about you online. It takes great capability and skills to ensure … Continued
The most important part maintaining good customer relationships revolves around customer service, this is why it’s important we take the time to recognise National Customer Service Week, both to raise awareness of how important customer service is to us but to also celebrate our achievements and commend all our employees for their fantastic customer service. … Continued
300 new jobs by Christmas We’re really fortunate that we have continued to thrive as a business throughout very challenging times and will seek to reinvest in the local region as we expand to allow us to accommodate our significant increase in size. We are currently seeking additional premises in Sheffield, as we continue to … Continued
We live in a modern-day world which relies very much on new technologies to communicate with each other through screens. Sometimes it can seem easier to send someone an email or a text message than to pick up the phone, but does this mean that we are beginning to lose a sense of personalisation within … Continued
