Customer Experience Services
At Ant, we deliver exceptional customer experience services designed to support your business at every touchpoint. Our flexible, scalable approach ensures your customers always receive fast, friendly, and professional support whenever and wherever they need it. Utilise our UK based, white-label, customer service solutions to make your customer experience stand out.
Nurture your customers 24/7 with our UK based customer experience services
✔︎ Support in 23+ languages
✔︎ 24/7 customer service support
✔︎ 35+ years of industry knowledge
✔︎ UK-based customer experience specialists
We will onboard you with a dedicated account manager and can have you up and running in 24 hours.
Omnichannel customer experience
Our omnichannel approach to customer experience services ensures your customers receive consistent, high-quality support across channels including phone, email, live chat, social media, and beyond. We help brands build stronger relationships by delivering seamless, personalised inbound customer service that meets your customers where they are, whenever they need you. Learn more about our human focussed customer service support.
Direct Response & Media Support
Our customer experience services extend to specialised direct response and media support, helping you manage high-volume campaigns with confidence. We provide fast, accurate inbound customer service that captures every lead, handles every enquiry, and maximises your ROI, all while keeping your brand voice consistent and professional. Increase the success of your campaigns with Ant.
Peak & Out of Hours Support
Our 24/7 telephone answering service is built to flex with your business. Perfect for managing seasonal surges, unexpected peaks, or providing reliable out of hours support. As part of our wider customer experience services, we ensure no call goes unanswered, delivering professional, responsive inbound customer service that keeps your customers supported around the clock. Learn more about our UK call centres today.
Help Desk Services
Our helpdesk services are designed to maintain that all-important human touch, so your customers feel heard, not frustrated. In a highly competitive marketplace, delivering exceptional inbound customer service is key to standing out. As part of our comprehensive customer experience services, our helpdesks offer empathetic, knowledgeable support that builds trust and keeps your customers coming back. Providing support in 23+ languages you can rely on Ant to take care of your customers for you.
Customer Experience Services
Frequently Asked Questions
FAQs
What are customer experience services?
Customer experience services refer to the outsourced solutions businesses use to manage customer interactions across multiple channels. These services include inbound customer service, helpdesk support, live chat, email handling, and telephone answering. The goal is to deliver consistent, seamless experiences that improve customer satisfaction and loyalty.
How do inbound customer service solutions improve customer experience?
Inbound customer service ensures every customer enquiry, whether by phone, email, or live chat, is resolved quickly and professionally. This reduces customer effort, improves customer satisfaction, and builds long-term customer relationships by making sure no query is missed.
Why is omnichannel support important for customer experience?
Modern customers expect support across their preferred channels. Omnichannel customer experience services integrate phone, email, chat, and social platforms into a seamless experience, ensuring customers don’t have to repeat themselves and receive consistent service wherever they connect.
What industries benefit from customer experience services?
Any industry that relies on strong customer relationships can benefit. From retail and e-commerce to utilities, financial services, travel, and media. Companies use inbound customer service to scale during peak demand while maintaining a consistent brand voice.
How quickly can Ant set up customer experience services?
We can have you fully onboarded with a dedicated account manager in as little as 24 hours, ensuring fast access to our UK-based inbound customer service and multilingual customer experience specialists.
To discuss our effective sales and marketing solutions, please request a call back and we can book you in for a FREE consultation today.
